Personal information policy and operating limits

PERSONAL INFORMATION POLICY AND OPERATING LIMITS

(Quebec Law 25 and the General Data Protection Regulation (GDPR))

1. Organization Identification

Educatall Inc. (hereinafter referred to as “Educatall”) operates an educational web portal including, among other services, the Educatall online store, the Educatall Club, the online training platform, and the websites educatall.com, educatout.com and poni.ca (hereinafter referred to as the “Website”).

Use of the Website is subject to these terms and constitutes an agreement between the user and Educatall. Educatall conducts its business activities in Canada, in the Province of Quebec.

2. Applicable Legal Framework

This Privacy Policy has been established in accordance with:

• Quebec’s Act to modernize legislative provisions as regards the protection of personal information (Law 25);
• The General Data Protection Regulation (GDPR – Regulation (EU) 2016/679), where applicable.

3. Person Responsible for the Protection of Personal Information

Educatall has designated a person responsible for the protection of personal information.

Person Responsible: Mr. Denis Archambault
Email: info@educatall.com
Telephone: 1-888-986-7126

This person is responsible for ensuring compliance with applicable privacy laws and for responding to requests regarding personal information.

4. Personal Information Collected

The personal information collected is limited to what is necessary for the provision of services, including:

• First and last name;
• Mailing address;
• Email address;
• Telephone number.

No credit card information is stored on Educatall’s servers.

5. Purposes of Collection

Personal information is collected solely for the following purposes:

• Processing online purchases and transactions;
• Providing access to services (Educatall Club, online training, and other platforms);
• Managing user accounts;
• Communicating with users;
• Complying with legal and administrative obligations.

Personal information will not be used for purposes incompatible with those stated above.

6. Consent

By providing personal information, users consent to its collection, use, and disclosure as described in this Privacy Policy.

Where required by law, explicit consent will be obtained prior to the collection or use of personal information.

7. Retention of Personal Information

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable legal obligations.

Information associated with customer accounts is retained for as long as the account remains active or for as long as necessary to provide the services offered.

Information related to transactions, orders, subscriptions, billing, and accounting or tax obligations may be retained for a period of up to ten (10) years, or for any other period required by law.

When personal information is no longer necessary for the purposes for which it was collected and no legal obligation justifies its retention, it is securely destroyed or anonymized.

8. Disclosure to Third Parties

Personal information is not sold.

It may be disclosed only to:

• Authorized employees;
• Service providers necessary for business operations (hosting, payment processing, technical support, etc.);
• Government authorities or other parties where required by law.

9. Security Measures

Educatall implements appropriate technical, organizational, and physical safeguards to protect personal information, including:

• SSL encryption for data transmission;
• Network security and firewall protection;
• Restricted access controls;
• Password-protected systems;
• Internal security procedures;
• Access limited to authorized personnel only.

10. Privacy Incidents

Educatall maintains an internal privacy incident management process designed to protect personal information.

In the event of a privacy incident that presents a risk of serious harm:

• Applicable regulatory authorities may be notified;
• Affected individuals may be informed;
• Appropriate corrective measures will be implemented.

An internal incident register is maintained in accordance with applicable legal requirements.

11. Individual Rights

In accordance with Law 25 and the GDPR, individuals have the following rights regarding their personal information:

• Right of access;
• Right to rectification;
• Right to withdraw consent;
• Right to erasure, subject to legal limitations;
• Right to object to or restrict processing, where applicable.

Requests may be submitted at any time to the person responsible for the protection of personal information.

12. Cookie Policy

12.1 Use of Cookies

Cookies are used to:

• Improve website navigation;
• Facilitate access to user accounts;
• Analyze website usage;
• Personalize certain content and services.

12.2 First-Party and Third-Party Cookies

First-party cookies are used to ensure the proper functioning of the Website, including account access and shopping cart functionality.

Third-party cookies may be used by partners for analytics, social media integration, or advertising purposes.

12.3 Managing Cookies

Users may configure their browser settings to accept, reject, or delete cookies. Disabling certain cookies may limit access to some Website features.

To change your cookie settings, go to the bottom of the website and click the following link:

Click here to change your cookie preferences.

13. Intellectual Property

All content available on the Website, including text, graphics, images, logos, and design elements, is protected by copyright and intellectual property laws and remains the property of Educatall or its licensors.

No content may be reproduced, distributed, or used without prior written authorization.

14. Limitation of Liability

Educatall strives to ensure that the information published on the Website is accurate and up to date. However, Educatall cannot guarantee that the Website will be free of errors or interruptions.

To the fullest extent permitted by law, Educatall shall not be liable for any damages resulting from the use of the Website.

15. Governing Law

Any dispute arising from the use of the Website or related services shall be governed by the laws applicable in the Province of Quebec, Canada.

16. Contact Information

For any questions, requests, or complaints regarding this Privacy Policy or the handling of personal information:

Educatall Inc.
Attn: Mr. Denis Archambault
Telephone: 1-888-986-7126
Email: support@educatall.com or info@educatall.com
Address: 16775 rue de Menneville, Mirabel, Quebec, Canada, J7J 0Y5

Last updated: August 2026

Educatall reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page and will take effect upon publication.

EXPLOITATION LIMITS

Restrictions pertaining to the use of the Web portal

No element of the Web portal can be copied, published, or translated in any way without first obtaining written permission from educatout.

Trademarks

The trademarks and logos used or displayed on the Web portal are trademarks registered by educatout or third parties. You may not use the trademarks without first obtaining written authorization from their owner.

Copyrights

When you use the Web portal, you must be sure to respect the Copyright Act. The Web portal, its content, and its design were developed by educatout and are protected by the Copyright Act.

Limitation of liability

Educatout is dedicated to ensuring that the Web portal is free of errors. Educatout declines all responsibility relative to errors the Web portal may contain. The information displayed on the Web portal corresponds to the most accurate information we could collect in reference to the subjects. We invite users to signal any errors which may have occurred in the conception of the Web portal. Affiliated companies, directors, employees, and representatives or agents of educatout cannot, under any circumstance, be held responsible for any damage related directly or indirectly to the use of the Web portal. There is no guarantee, implicit or explicit, pertaining to the Web portal and the information it contains. Certain products may be slightly different than the illustration appearing in the online store section.

If a Web portal user claims educatout is responsible, this responsibility will be limited to the amount paid to educatout for the purchase of products via the Web portal.

All disputes related to sales or breach of sales conditions applicable to the purchase of products via the educatout Web portal are under the jurisdiction of Quebec laws.

COMPLAINTS, COMMENTS, AND QUESTIONS

For all complaints, comments, or questions, you may contact Denis Archambault or Marie-Josée Portelance by email at support@educatall.com. Please provide your contact information so we can communicate with you as soon as possible.

Our head office is located at 16775, de Menneville Street, Mirabel, Quebec, J7J 0Y5